Privacy Policy

Last updated: May 2025

1. Information We Collect

We collect information you provide directly (name, email, payment details) and information generated through your use of the Platform (session history, messages, reviews). We also collect standard technical data such as IP addresses, browser type, and cookies.

2. How We Use Your Information

We use your information to: operate and improve the Platform; process payments; send transactional and promotional emails (with your consent); detect and prevent fraud; and comply with legal obligations.

3. Sharing of Information

We share information with Diviners only as necessary to fulfil bookings. We may share data with trusted service providers (payment processors, email delivery) under strict confidentiality agreements. We do not sell your personal information.

4. Cookies

We use cookies for session management, language preferences, and analytics. You can control cookie settings in your browser. Disabling cookies may affect Platform functionality.

5. Data Retention

We retain personal data for as long as your account is active or as required by law. You may request deletion of your account and associated data by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete personal data we hold about you, or to object to certain processing. To exercise these rights, contact us at the address below.

7. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or via a notice on the Platform.

9. Contact

Privacy questions or requests? Contact us at privacy@divinercubicle.com.